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ACCESS SERVICE REP

ACCESS SERVICE REP

ID 
2017-20863
Site 
SOUTHERN OCEAN MEDICAL CENTER
Job Locations 
US-NJ-Manahawkin
Status 
Per Diem
Shift 
Multiple Shifts Available
Shift Hours 
multiple shifts

More information about this job

Overview

The Access Service Representative (ASR) is responsible for providing assistance and guidance to patients/customers in need of general department information. The ASR will interview patients bedside in the Emergency Department, and also help cover outpatient and admissions. The ASR will input information in the Invision system, verifies insurance information and collects copays when appropriate.

 

S/he provides clerical and telephone support to the department and performs computer input of records. S/he assists customers in interpreting financial/insurance data and in the completion of appropriate forms and/or paperwork.

 

The ASR will cover all areas, including the Emergency Department registration, outpatient registration, Admission office. Must be flexible with hours.

Responsibilities

The Access Service Representative (ASR) is responsible for providing assistance and guidance to patients/customers in need of general department information. The ASR will interview patients bedside in the Emergency Department, and also help cover outpatient and admissions. The ASR will input information in the Invision system, verifies insurance information and collects copays when appropriate.

 

S/he provides clerical and telephone support to the department and performs computer input of records. S/he assists customers in interpreting financial/insurance data and in the completion of appropriate forms and/or paperwork.

 

The ASR will cover all areas, including the Emergency Department registration, outpatient registration, Admission office. Must be flexible with hours.

Qualifications

1 year Registration experience is required. 3-5 years registration experience is preferred. PC literate skills required. Knowledge of medical terminology is required. Excellent Customer service skills required

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