The Welcome Ambassador is responsible for providing a warm and friendly welcome and regularl communication with our emergency department patients and families. The ideal candidate will have a passion for guest service and ensure that guests and patients are kept updated on their plan of care and wait times (if necessary).
In this highly visible role, you will be responsible for greeting and communicating with Emergency Department patients in and keeping patients and guests informed as they wait to be seen by a nurse or physician. This is the ideal position for someone who enjoys guest interaction, resolving problems, and working in a fast paced environment.
1-3 years customer service and/or healthcare experience. Minimum high school diploma, advanced schooling preferred.